Last Updated: August 2026

At Wello – Wellness in Every Sip, we are committed to delivering your favorite wellness teas safely and promptly across India.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During special promotions, sales, or festive periods, processing times may be slightly longer.

Shipping Coverage

We currently ship across most serviceable locations within India through our trusted logistics partners.

Delivery availability may vary depending on your PIN code.

Estimated Delivery Time

LocationEstimated Delivery TimeMetro Cities2–5 Business DaysTier 2 Cities3–7 Business DaysRemote Locations5–10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping offers may be available on selected orders, promotions, or minimum purchase values.

Order Tracking

Once your order is shipped, you will receive:

• Order confirmation
• Shipping confirmation
• Tracking details via SMS, Email, or WhatsApp (where applicable)

Customers can track their shipment using the tracking link provided.

Delivery Attempts

Our courier partners will make multiple delivery attempts before returning the package.

Customers are requested to provide accurate shipping information and ensure availability at the delivery address.

Incorrect Address

Wello shall not be responsible for delays or non-delivery resulting from incorrect or incomplete shipping information provided by the customer.

Additional shipping charges may apply for re-dispatch requests.

Damaged or Missing Items

If you receive:

• A damaged package
• An incorrect product
• Missing items

Please notify us within 48 hours of delivery with photographs of the package and product.

We will review the request and provide an appropriate resolution.

Delays Beyond Our Control

While we strive to ensure timely deliveries, Wello shall not be held liable for delays caused by:

• Natural disasters
• Extreme weather conditions
• Transportation disruptions
• Government restrictions
• Courier partner delays
• Force majeure events

Contact Us

For shipping-related queries, please contact:

Wello Customer Support

Email: info@manayaafoods.com

Website: drinkwello.in

Wello – Wellness in Every Sip

Premium Herbal, Floral & Wellness Teas Delivered Across India.